UPDATED: Snapchat customers reported issues accessing the app Wednesday, in what seemed to be an outage affecting a number of areas for greater than three hours.
Person reviews of issues with Snapchat from throughout the U.S. began to surge at about 7:15 a.m. ET, in accordance with uptime-monitoring web site DownDetector. Many Snapchat customers stated they couldn’t submit Tales or ship messages.
The corporate’s help account on Twitter on Wednesday acknowledged the problems in a submit, saying, “We’re conscious that some Snapchatters are having points utilizing the app proper now — dangle tight, we’re trying into it!”
At 10:31 a.m. ET, the account gave the all clear, saying the issues had been mounted.
In a separate incident, Fb’s household of apps — together with Instagram and WhatsApp — went down for greater than six hours final week, one of many longest outages for the social big in recent times.
Like just about each different web service, Snapchat has occasionally encountered technical issues that render its service inaccessible. In April 2020, for instance, Snap was down for about six hours due to an outage of a element within the Google Cloud Platform, which additionally affected entry to Gmail and Nest, in accordance with Google.
Snapchat has been on a roll recently, with a mean of 293 million day by day energetic customers as of the second quarter of 2021 — a acquire of 13 million for the interval, marking its finest consumer progress fee in 4 years. For Q3, Snap projected the consumer base would hit 301 million DAUs worldwide, which might be a 21% year-over-year improve.
For some Snapchat customers, the app is their major type of communication with their mates. Whereas Snapchat was out of fee, disgruntled Snapchatters took to (the place else?) Twitter to vent in regards to the outage and share memes in regards to the state of affairs.
— Satyam Tripathi (@hrithiktripathi) October 13, 2021
Me ready for Snapchat to return again : pic.twitter.com/crUHMkfPWO
— 11:59 (@19oo97) October 13, 2021
— Karl (@LFC__Karl) October 13, 2021